{"id":2271,"date":"2025-06-23T09:31:00","date_gmt":"2025-06-23T07:31:00","guid":{"rendered":"https:\/\/wastebox.rubikon-web24.at\/faq\/"},"modified":"2025-07-18T11:58:05","modified_gmt":"2025-07-18T09:58:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.wastebox.biz\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\r\n\r\n    <div id=\"standardHeader-block_c3904972112af090e960e5fc1f76bc68\" class=\"content-row trans  standardHeader anchor\">\r\n                    <div class=\"image\">\r\n                <img decoding=\"async\" src=\"https:\/\/www.wastebox.biz\/wp-content\/uploads\/2025\/07\/Header-FAQ.jpg\" alt=\"Two construction professionals wearing hard hats look together at a laptop with the \u2018circular\u2019 logo. Symbolic image for the easy use of the Wastebox.biz digital platform for construction site waste disposal. PS Platforms &amp; Systems GmbH\" \/>\r\n            <\/div>\r\n                <div class=\"heroCircle\"><\/div>\r\n\r\n        <div class=\"contentbox\">\r\n                            <h1>\r\n                    Answers to your most frequently asked questions                <\/h1>\r\n                                        <div class=\"text\">\r\n                    <p> Whether you are a construction company, waste disposal partner or interested party, here you will find concise answers to the most important questions about ordering, platform functions, sustainability and partnership with Wastebox.biz.<\/p>\r\n                <\/div>\r\n                    <\/div>\r\n                    <div class=\"anchorNav\">\r\n                                                                    <a href=\"#construction_companies\" class=\"anchorLinks\">\r\n                                For construction companies<\/a>\r\n                                                                                                    <a href=\"#esg-responsible\" class=\"anchorLinks\">\r\n                                For sustainability &amp; ESG managers<\/a>\r\n                                                                                                    <a href=\"#waste-disposal-partners\" class=\"anchorLinks\">\r\n                                For waste disposal partners<\/a>\r\n                                                                                                    <a href=\"#users\" class=\"anchorLinks\">\r\n                                For new users &amp; interested parties<\/a>\r\n                                                            <\/div>\r\n            \r\n\r\n\r\n\r\n    <\/div>\r\n    <div class=\"clearfix\"><\/div>\r\n\r\n\n\n    <div class=\"clearfix\"><\/div>\r\n\r\n    <div id=\"anchorLink-block_63bbcdd56d6ed99f39b2870b86072e76\" class=\"anchorLink\">\r\n\r\n        <div id=\"construction-companies\"><\/div>\r\n\r\n    <\/div>\r\n\n\n<div class=\"backgroundGrey\">\r\n    <div id=\"contactAccordion-block_62cf4b20e61b3279fc381346c958c6eb\" class=\"trans contactAccordion content-row-standard\">\r\n                    <h2 class=\"bold color-primary faqHeadline\">For construction companies<\/h2>\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">How does ordering via Wastebox.biz work?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>It&#8217;s simple: select the type of waste, skip size, construction site address and desired date \u2013 via the app or website. The order is automatically forwarded to the nearest partner.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">Do I need separate access for each construction site?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>No, you can manage any number of construction sites and assign users via the portal.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">Can I view prices in advance?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>Yes, prices are displayed directly in the system \u2013 transparently according to fraction, location and container size.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">How do I receive my invoices and receipts?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>All documents such as delivery notes, invoices and accompanying documents are available for download in digital form \u2013 also as a monthly overview.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">What are the benefits of the digital recycling centre?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>It optimises sorting directly on the construction site, increases the recycling rate and reduces costs \u2013 especially on large construction sites with many trades.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">Does Wastebox have experience with EU taxonomy construction sites?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>Yes, Wastebox has extensive experience in monitoring, controlling and documenting EU taxonomy construction sites. We are the only company that uses methods certified by auditors and has extensive experience in such projects in Germany and Austria.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                        <\/div>\r\n<\/div>\n\n    <div class=\"clearfix\"><\/div>\r\n\r\n    <div id=\"anchorLink-block_76883916f82456678628ea28cf4842c7\" class=\"anchorLink\">\r\n\r\n        <div id=\"esg-responsible\"><\/div>\r\n\r\n    <\/div>\r\n\n\n<div class=\"backgroundGrey\">\r\n    <div id=\"contactAccordion-block_a216a8f065e17ace4b5aaa1a435a41f1\" class=\"trans contactAccordion content-row-standard\">\r\n                    <h2 class=\"bold color-primary faqHeadline\">For sustainability and ESG managers<\/h2>\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">Are there reports on recycling rates?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>Yes, the platform generates automated evaluations of fractions, quantities, recycling and other relevant data.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">Are the reports ESG-compliant?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>Yes, the data structure supports common requirements for environmental indicators and ESG reporting. The determination of the DNSH criterion is externally audited and meets the requirements of auditing firms.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">Can I export the data?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>Yes, all key figures can be exported as Excel files \u2013 either project-specific or consolidated.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                        <\/div>\r\n<\/div>\n\n    <div class=\"clearfix\"><\/div>\r\n\r\n    <div id=\"anchorLink-block_1dc0f4747eb506b202eaf42b3d59522b\" class=\"anchorLink\">\r\n\r\n        <div id=\"waste-disposal-partners\"><\/div>\r\n\r\n    <\/div>\r\n\n\n<div class=\"backgroundGrey\">\r\n    <div id=\"contactAccordion-block_859d75eb874ff19d900de39437d240dc\" class=\"trans contactAccordion content-row-standard\">\r\n                    <h2 class=\"bold color-primary faqHeadline\">For disposal partners<\/h2>\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">How do I receive orders?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>As a partner, you can see suitable orders in your region directly in the portal and decide for yourself which ones you want to accept.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">What technical requirements do I need?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>An internet-enabled device is all you need \u2013 you will receive access to the partner portal and, if desired, app access for drivers.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">Does the partnership cost anything?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>No, there are no fixed costs or ongoing fees.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">Can I use the platform with my own branding?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>Yes, there are white label options for waste disposal companies with their own branding and API access.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                        <\/div>\r\n<\/div>\n\n    <div class=\"clearfix\"><\/div>\r\n\r\n    <div id=\"anchorLink-block_ceda478789c6bfc2d365169a5091b78b\" class=\"anchorLink\">\r\n\r\n        <div id=\"users\"><\/div>\r\n\r\n    <\/div>\r\n\n\n<div class=\"backgroundGrey\">\r\n    <div id=\"contactAccordion-block_8d3540158eebe8e1298d48c996f7ae82\" class=\"trans contactAccordion content-row-standard\">\r\n                    <h2 class=\"bold color-primary faqHeadline\">For new users and interested parties<\/h2>\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">What exactly is Wastebox.biz?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>Wastebox.biz is a digital platform for the disposal of construction waste \u2013 with an app, portal, network and expertise. It perfectly combines technological innovations with the know-how and experience of real industry professionals.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">Can private individuals also use the service?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>No, Wastebox.biz is aimed at businesses. Private individuals in Austria can use <a href=\"https:\/\/www.wastebox.at\/\" target=\"_blank\" rel=\"noopener\">wastebox.at<\/a> (DE).<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">In which regions is Wastebox.biz available?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>Currently throughout Austria and Germany \u2013 new regions are being added all the time.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                                                <div class=\"backgroundWhite\">\r\n                                                    <h3 class=\"accordionHeadline semibold\">How can I test the platform?<\/h3>\r\n                        \r\n                        <div class=\"accordionContainerElement text text-input\">\r\n                                                            <p>Simply book a free live demo using our <a href=\"\/en\/demo-date\/\"><b><u>form<\/u><\/b><\/a>.<\/p>\n                                                                                                                <div class=\"contactButtons\">\r\n                                                                                            <\/div>\r\n                            \r\n\r\n                        <\/div>\r\n                    <\/div> <!-- .accordionContainerElement -->\r\n                                        <\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2271","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.wastebox.biz\/en\/wp-json\/wp\/v2\/pages\/2271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wastebox.biz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wastebox.biz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wastebox.biz\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wastebox.biz\/en\/wp-json\/wp\/v2\/comments?post=2271"}],"version-history":[{"count":5,"href":"https:\/\/www.wastebox.biz\/en\/wp-json\/wp\/v2\/pages\/2271\/revisions"}],"predecessor-version":[{"id":2723,"href":"https:\/\/www.wastebox.biz\/en\/wp-json\/wp\/v2\/pages\/2271\/revisions\/2723"}],"wp:attachment":[{"href":"https:\/\/www.wastebox.biz\/en\/wp-json\/wp\/v2\/media?parent=2271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}